24 tips for culturally sensitive programming

There's a great little booklet here from the United Nations Population Fund. Click on the arrows to read all 24 tips. Number 10 is "Use language sensitively", No 13 is honour commitments - "doing what you say you will do is a powerful way to build confidence and trust.
The publication pictured here has case studies from the longer report,"Culture Matters: Working with Communities and Faith-based Organizations". "It highlights the necessity of mainstreaming cultural analysis and sensitivity in development efforts addressing issues such as gender equality and equity, HIV/AIDS, female genital cutting, gender-based violence and reproductive health."